FAQ

❓ Frequently Asked Questions (FAQs)

🛍️ 1. What kind of products do you sell?

We offer trendy, innovative, and budget-friendly gadgets like the Mini Cooling Collar, Ultra 10-in-1 Watch Combo, Humidity Fire Spray, and more. All products are carefully selected and tested for everyday use.

💳 2. What payment methods do you accept?

We accept all major payment options:

  • UPI

  • Debit/Credit Cards

  • Net Banking

  • Wallets

  • Cash on Delivery (COD)

🚚 3. Do you offer free shipping?

Yes! We offer 100% free shipping on all orders across India — no hidden charges.

⏱️ 4. When will I receive my order?

Order Type Delivery Time
Prepaid 3–5 business days
COD 5–7 business days

You’ll receive tracking details as soon as your order is shipped.

📞 5. How does COD verification work?

After you place a COD order, our team will contact you via call or WhatsApp to verify the order. Only after successful verification will the order be shipped.

📦 6. When will my order be shipped?

  • Prepaid orders are shipped within 24 hours (excluding Sundays and holidays).

  • COD orders are shipped after successful verification.

🔄 7. What is your return policy?

We accept returns only if the product is damaged or the wrong item is delivered. An unboxing video is mandatory to process any return or exchange.

♻️ 8. Can I exchange a product?

Yes, exchanges are allowed only for wrong or damaged items. An unboxing video is required, and the product must be unused and returned in original condition.

💰 9. How do refunds work?

If a return is approved, the refund will be processed after deducting shipping charges. Refunds are issued to the original payment method within 7 to 15 business days after the returned product is received and inspected.

❌ 10. Can I cancel or change my order?

  • Prepaid orders can be cancelled or changed within 3 hours of placing the order.

  • COD orders can be modified within 24 hours or during the verification call.

  • Orders cannot be cancelled once they are shipped.

📍 11. Where are you based?

We are based in Delhi, India, and all operations are governed by Indian law.

📲 12. How can I contact you?

You can reach us at:

We usually respond within 24–48 business hours